Hook Line & Sinker Fishing Tackle - Home of The First Cast Fly Shop

Reviews

• ★ ★ ★ ★ ★
  He has a nice selection and he's a very nice guy. He's got every thing I need its a great store
  By Ryan Oakes, April 04, 2017
• ★ ★ ★ ★ ★
  Great store fantastic service & perfect attitude ... Thanks for the tips and advice yesterday when I bought the fly rod/reel package from you. Great store fantastic service & perfect attitude. Hope to come back soon. Regards. Al, Wasaga Beach
  By Al Perkins, January 16, 2017
• ★ ☆ ☆ ☆ ☆
  As a first-time customer entering into this establishment, I was extremely disappointed (if only negative stars could have been implemented ....). The website clearly states that "Whether you are a first time builder or have built too many rods to count, please do not hesitate to let us know how we can help" - this could not have been farther from its supposed intent. Having recently been introduced to the rod-building industry, I have minimal knowledge in the realm of such an intricate business. The form of belittlement was clearly evident, having been met with every question by a snarky, know-it-all remark, making known the obvious 20-plus years of experience the gentleman who we were speaking with had. We traveled over an hour from the city of Toronto to Guelph with the sole intent of visiting this institute, and were severely disappointed by the lack of consideration or regard the gentleman had. I left this store feeling unwelcome and with a sour taste in my mouth, and would NOT recommend this store to anyone (unless of course you are able to communicate with at least 30 or more years of rod-building experience). As a business owner myself, I ensure that my customers are treated with respect, and feel welcome, regardless of experience-level, question, or concern. This was the complete opposite of that.
  By Sasha R, January 07, 2017
• ★ ★ ★ ★ ★
  Great selection and the owner was very very very knowledgeable and helpful. Hat tip for finding everything a couple foreigners needed and more!
  By Chase Edwards, December 06, 2016

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